TLC Health Spa Policies

Cancellation Policy
* To secure your appointment, you will be asked to use a major credit card (c.c. wont be charged unless cancellation policy is not followed) In case of last minute cancellation or no-show, 50% off requested service will be charged to your credit card.

* You may cancel your appointment without any charge anytime before the close of business on the business day preceding your appointment.

* Arrive 5-10 minutes prior to your scheduled appoinment to ensure a full treatment. We do charge for precious time missed.

In Session
* Our therapist need your cooperation including any pains or problems you might have to arrange the best treatment for you.

* Communicating throughtout the massage with your therapist will result in you achieving the best results from your session. You have the right to terminate your session if not satisfied.

* To prevent irritation from exfoliation services, men and women are advised to avoid shaving just before these treatments.

* Gratuities are to show appreciation to our independent contractor for an outstanding service, 15-20% is customary.

* The spa is a place of tranquility. Please refrain from the use of cellular phones. Please respect the right to privacy and quiet for other spa guests.